Answer Engine Knowledge Base

Frequently Asked Questions

Instant answers to guest queries on reservations, boat transfers, dining etiquette, weddings, and local Udaipur logistics.

Reservations & Arrival Policies

Standard check-in is from 14:00 (2:00 PM) onwards, and check-out is until 12:00 noon. Early check-in from 09:00 and late check-out until 16:00 can be arranged subject to room availability upon request.

Direct room reservations made on this website can be cancelled or rescheduled without charge up to 72 hours before arrival. Peak holiday periods (e.g., Diwali week and New Year) require 14 days advance written notice.

We accept all major international credit/debit cards (Visa, MasterCard, American Express, Diners Club), Indian UPI, bank wire transfers, and cash settlements in Indian Rupees (INR). Foreign exchange conversion is provided at the front desk.

Transit & Lake Pichola Transfers

Aurelia Grand Resort is 26 kilometers (approximately 40 to 45 minutes) from Maharana Pratap Airport (UDR). The resort arranges luxury chauffeur airport transfers in an executive Mercedes-Benz or BMW for ₹3,500 one way.

The resort operates private solar-electric vessels from our private waterfront jetty. Guests can book boat crossings between the resort and the City Palace ghats 24 hours a day with 15 minutes advance notice to the concierge.

Dining, Dietary Needs & Dress Codes

The Grand Table and Azure Lounge require Elegant Casual attire (collared shirts, tailored shorts or trousers, elegant dresses). Rasa and The Terrace require Smart Formal or Traditional Indian attire. Swimwear is strictly restricted to pool decks.

Yes, our executive chefs have dedicated Jain, vegan, gluten-free, and nut-allergy preparation protocols across all four restaurants and in-suite dining.

Destination Weddings & Events

Aurelia Grand Resort accommodates wedding events from 50 to 650 guests. We offer full resort buyouts (97 rooms & suites) ensuring complete private exclusivity of the entire 14-acre palace estate.

Personal vacation photography is welcomed. For weddings and corporate events, commercial drone operations require prior clearance through our event coordinator per local aviation guidelines.
Direct Assistance

Have a Question Not Listed Here?

Our Royal Concierge desk is at your service 24 hours a day, 7 days a week.