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Contact & Concierge

Our dedicated hospitality team is available around the clock to assist with bespoke reservations, destination wedding inquiries, and arrival logistics.

Personalized Assistance

Send an Inquiry

Whether reserving a stay, inquiring about exclusive buyout events, or organizing airport chauffeur pickups, please share your details below.

Direct Contact

Resort Channels

Address

Lake Pichola Waterfront, Haridas Ji Ki Magri, Udaipur, Rajasthan 313001, India

Direct Telephone

+91 294 288 9000 • +91 294 288 9001

Departmental Inquiries

General: concierge@aureliagrand.com

Weddings: weddings@aureliagrand.com

Reservations: reservations@aureliagrand.com

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Airport Transit Information

Maharana Pratap Airport (UDR) is 26 km (approx. 45 mins) from the resort. Private chauffeured Mercedes-Benz and BMW transfers can be arranged at ₹3,500 one way.

Interactive Navigation

Find Us on Lake Pichola

Helpful Information

Frequently Asked Questions

Check-in is from 14:00 onwards and check-out is until 12:00 noon. Early check-in and late check-out can be requested in advance and are granted subject to room availability.

Yes, Aurelia Grand operates private electric and solar guest boats from our dedicated private jetty. Boat transfers between the resort and the City Palace ghats can be scheduled 24/7 through our concierge.

Our culinary team is pleased to cater to all dietary needs including Jain, vegan, gluten-free, halal, and allergen-sensitive diets across all four restaurants and in-suite dining.

Standard reservations booked directly may be cancelled or modified free of penalty up to 72 hours prior to scheduled arrival date. Special festive periods (Diwali, New Year) have customized cancellation terms.